Help Page

"Before activating this influencer, I want to understand if they have worked with any of my major competitors recently"

Here you can use the Collaboration Detection workflow which will analyse the account's content and provide you with a list of all collaboration posts they have made and which brands they have collaborated with.

"I want to setup a tracking campaign on alfred and I want to double-check that all the usernames I have are correctly spelled and the usernames which I intend to activate"

Here you can use the Username Checker workflow which will analyse all the usernames you have provided to understand firstly, whether this profile exists on the platform and secondly, looking at the activity and follower count of the account it will judge whether this is likely the account which you would be intending to activate for a campaign.

"I have a list of Instagram usernames and I want to know their TikTok handles so I can setup a campaign on alfred which covers content posted on both platforms"

Here you can use the Cross-Platform Matcher workflow - if you input a list of Instagram or TikTok usernames, it will find the corresponding account matches from the corresponding platform.

"I want an analysis of the comment sentiment on my content to understand how well my content is being received and what people are discussing in the comments"

Here you can use the Comment Analytics workflow where you can either input a username or a list of posts and in return you get both a breakdown of the comment sentiment across the analysed postings and also a topic breakdown - where each comment is assigned a topic, so you can understand the core themes being discussed.

"I want to understand the types of content my competitor brand is posting about"

Here you can use the Content Categorisation workflow - you can input the relevant username and then determine which categories you want the workflow to look for. The output will then be an overview of number of posts and engagement per category + a list of all posts with the relevant category assigned.

How many workflows can I run until I run out of credits?

If you click on 'User' in the top right-hand corner, you will see your monthly credit balance - you can run workflows until that credit limit is reached. Please note: each workflow costs a different amount of credits depending on the inputs you provide.

What do I do if I run out of credits?

Please reach out to alfred-hub@gocomo.io directly to purchase more credits.

Can I run multiple workflows at the same time?

Yes, you can run multiple workflows concurrently.

How can I see previous workflow results?

If you click on 'Workflow History' in the top right-hand corner then you'll be able to view all of your previous workflows and see the results of those.

Can I create custom workflows?

Currently you cannot create custom workflows, however you can use the Contact button on the bottom right-hand corner to suggest workflows to us which you'd like to see in the future.